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Help desk
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#	Item
741	INFORMATION STRATEGY AND TECHNOLOGY SERVICES PROCEDURE FOR HANDLING MALICIOUS PHONE CALLS It is not the responsibility of ISTS staff or Help Desk staff to handle the security aspect when malicious phone calls are receiv Add to Reading List Source URL: w3.unisa.edu.au Language: English - Date: 2014-02-17 23:19:50 Malicious Caller Identification Telephone call Telephone Electronic engineering Technology Telephony Help desk
742	Help Desk: From Evaluation to Implementation By Scott Vanderlip, President of Internet Software Sciences Evaluation Lets face it… is your support organization operating in the most efficient and effective processes? Do Add to Reading List Source URL: www.inet-sciences.com Language: English - Date: 2012-09-18 23:07:21 Business Technical support Software development process Helpdesk and incident reporting auditing Virtual help desk Help desk Information technology management Customer experience management
743	Realizing the Business Value of Tific Support Automation A Tific White Paper August 2010 Add to Reading List Source URL: www.tific.com Language: English - Date: 2012-05-16 14:44:08 Customer experience management Issue tracking system Technology Help desk Business software Automation
744	Support Services NETcellent Elliott Business Software NETcellent System, Inc. Technical Support \\nsi\vol1\sharedoc\suppolic.y\support.doc Add to Reading List Source URL: www.elliott.com Language: English - Date: 2015-01-09 17:14:30 Customer experience management Help desk Groupware Outsourcing Remote desktop Technical support Fax X Window System Google Chrome OS Software Marketing Technology
745	Case Study – Commercial Sector “The HelpLINE system enabled me to measure the effectiveness of our help desk operation with real-time reports” Client name Add to Reading List Source URL: www.badgernt.co.uk Language: English - Date: 2014-01-15 06:43:18 Information technology Helpline Help desk Service desk Incident management Information Technology Infrastructure Library Automation Service-level agreement Information technology management Marketing Business
746	eBUSINESS eHR eREQUISITIONS Add to Reading List Source URL: www.endeavour.co.nz Language: English - Date: 2011-07-20 19:41:09 Customer experience management ECRM Help desk Online shopping Business Marketing Information technology management Electronic commerce
747	About WebFirst Webfirst enables customers and partners to dynamically access the CustomerFirst database utilizing standard Web browsers. This interface enables your customers to access a knowledgebase of resolutions to c Add to Reading List Source URL: www.custfirst.com Language: English - Date: 2005-02-01 01:00:00 Collaboration Remote desktop Customer support Information technology management Customer experience management Help desk
748	JOB DESCRIPTION Job Title: Customer Support Technician / Junior Customer Support Technician Add to Reading List Source URL: blogs.itee.uq.edu.au Language: English - Date: 2015-03-17 00:27:30 Business Information technology management Failure Outsourcing Technical support Customer support Skill Customer relationship management Job description Marketing Customer experience management Help desk
749	Version 8.0 © 2014 Internet Software Sciences Introduction: Welcome to Web+Center for Dummies.Why haven’t I thought of it before! What a great idea, a Add to Reading List Source URL: www.inet-sciences.com Language: English - Date: 2014-11-10 18:36:08 Business Information technology management Business software Automation Issue tracking system Technical support Application software IPhone Web application Help desk Marketing Customer experience management
750	PDF Document Add to Reading List Source URL: soe.syr.edu Language: English - Date: 2013-02-04 12:05:23 Customer experience management Help desk Email Internet Application software Digital media Technology Marketing

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